California Association of School Business Officials

FAQs: CASBO Volunteer Hub

1. How does volunteering with CASBO work?

Overview: CASBO Organizational Members can use the Volunteer Hub to find opportunities to build skills and gain experience in school business.
Opportunities: Members can volunteer for Statewide or Section-specific roles.
Assignment: Once you express interest, you will be assigned an opportunity and work directly with an Opportunity Coordinator or Section Leadership Team.
Communication: Expect email notifications from the Volunteer Hub and personal outreach from Volunteer Coordinators.
Leadership Role: You can only hold one leadership role at a time but can participate in multiple non-leadership opportunities.

2. What is the process for completing a volunteer opportunity?

3. Where can I find the CASBO Volunteer Hub?

4. What can I access from the Volunteer Hub navigation bar?

Volunteer: Search for opportunities.
My Account: View your upcoming opportunities and volunteer history (Link).
Recommended Opportunities: Discover opportunities tailored to your profile (Link).
Personal Information: Update your volunteer profile (Link).
Saved Searches: Access or remove saved searches (Link).

5. How do I update my volunteer profile?

Go to the Personal Information page: https://volunteer.casbo.org/personal-information.
Update details like phone number, activity type, area of responsibility, and role, as necessary.
Keeping your profile updated ensures accurate volunteer matches.

6. How do I search for volunteer opportunities?

Explore Section Opportunities or immediate needs on the homepage.
Visit the Recommended Opportunities page.
Use filters on the Main Search Page to refine results by date, opportunity type, Section, interests, keywords, location, or distance.

7. What is the difference between Statewide and Section-specific opportunities?

Statewide Opportunities:
- Require specific expertise and are open to all CASBO members.
- Involve collaboration with CASBO staff and departments.
- Offer flexibility with virtual and remote options.
Section-specific Opportunities:
- Managed at the region level and vary in time commitment.
- Include support from designated CASBO staff.

8. How does the Opportunity Match (Recommendation Engine) work?

Opportunities are matched based on your profile fields:
- Activity Type, Area of Responsibility, and Role.
Matches receive a score, with higher scores indicating better alignment.
You can view up to six matches (three Statewide and three Section-specific).
Regularly check the Recommended Opportunities page for updates.

9. How can I learn more about a specific opportunity?

Review the opportunity description, including:
- Name, description, requirements, desired skills, deliverables, and selection process.
If interested, click “Express Interest” or “Sign-up.”
Complete and fulfill any requirements listed on the Opportunity Description.

10. What is the Volunteer Rewards Store, and how do volunteers earn points?

Access the store via your CASBO Member Profile: https://my.casbo.org/s/store.
Sort rewards by point value or name and redeem with as little as 5 points.
Points are awarded for opportunities starting on or after January 1, 2024.
Volunteers earn points upon completing a volunteer opportunity or leadership role.
For roles lasting more than one year, points are accrued at the end of each service year.
Rewards are shipped monthly, so ensure your address is up to date.

11. Who can I contact for help?

Use the live chat feature on the Volunteer Hub or Rewards Store (9:00 AM - 12:00 PM PST).
If offline, email Volunteer Services Manager RoShawn Perry at rperry@casbo.org.